9 words that business masters should not say (three) (Photos)

Illustration: 7. Less questioning topics

In the course of business, you are very worried that the prospective customer can't understand everything you said, and constantly question the Other person by worrying that the other party does not understand you. "Do you understand?" "Do you know?" "Do you understand what I mean? "" So simple question, do you understand?", it seems that a long-term or teacher's tone questioned these offensive topics. As we all know, from the perspective of sales psychology, we have always questioned the customer's understanding, and the customer will have a sense of dissatisfaction. This way often makes the customer feel that they do not have the minimum respect, and the rebellious psychology will also be generated. It can be said that it is in sales. A big bogey.

If you really worry that the prospective client does not understand you in your detailed explanation, you can use the temptation to understand each other. "Is there any need for me to elaborate?" Perhaps this is more acceptable. Maybe, when the customer really doesn't understand, he will take the initiative to tell you, or ask you to explain it. Here, give the salesman a piece of advice, customers are often smarter than us, don't use our blind spots to replace their advantages.

Illustration: 8, boring topic

There are some boring topics in sales. Maybe you have to explain it to customers, but these topics can be said that everyone does not like to listen, even if you want to doze off. However, due to the business, it is recommended that you put these words into a simpler way, and you can use them in general. In this way, the customer will not be tired after listening, so that your sales will be effective. If there are some very important words, you have to make it clear to your customers. Then, I suggest that you don’t try to harden them. In the process of explaining them, it’s better to look at them and find some ones they like to listen to. Small stories, little jokes to stimulate, and then back to the topic, maybe this effect will be better. In short, I personally think that this kind of topic, because of the boring, customers do not like to listen to it, then you are better to retain it, keep it up, and sometimes it is better than the tray.

Illustration: 9, avoiding indecent words

Everyone wants to be with a well-educated, hierarchical person. On the contrary, they are unwilling to interact with those who are “stubborn”. Similarly, in our sales, indecent words will definitely have a negative impact on our sales of products. For example, when we sell life insurance, you better avoid "death", "no life", "completed", and so on. However, experienced salesmen often use euphemistic words to express these sensitive words when dealing with these indecent words, such as "losing life" and "going out and not coming back" to replace the language that people do not like to listen to. Indecent words, the personal image will be greatly discounted, it must also be avoided in the sales process, you pay attention to, changed, you are successful!

Some netizens said that there are always factories that are cheaper than me, and old customers are asking for price cuts. In fact, regardless of China's foreign countries, all buyers want to buy cheap products, why women will see the discount as soon as they see it! I think that's the reason. However, if the customer sees the price is low, he will not buy it, which is why some German products are ten times higher than the same price in China and have a lot of users. Everyone is still willing to choose high quality products at the time of purchase, although the price is high, but the performance price ratio is more accounting. Therefore, in the case of such a customer, the business personnel should indicate the characteristics and advantages of their products, high quality and high price, good materials, high cost, good technical quality, high level of technical personnel, and higher salary than normal. The price is high and should be understood. Of course, if you still don't know your product, you can't say one, two, or three, then you will become a dumpling in the teapot, and you can't get it out.

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