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A "five-star hotel, why don't you wash the bedclothes" evaluation video smashed the communication channel, and one time attracted people to the five-star hotel linen (referring to all the modern hotel and "cloth" related supplies ) attention. This year, C2C's short-term rental channel business has increased sharply, and complaints about linen have been rising. Not long ago, the article "A dirty bedcloth is enough to destroy all your fantasies about the B&B" has caused a hot discussion among netizens. According to the Beijing Business Daily reporter's inquiry, in addition to the ant short-term rent and Tujia launched the cleaning method of the landlord and the third-party cleaning company, there is no mandatory rule for the company like Airbnb to replace the bed with the landlord. At that time, the homeowner's professional landlord replaced the cloth first and relied on consciousness. Some people in the industry think that because the planning is relatively scattered, the supervision is difficult. The owner of the hotel is able to save money. It is very likely that the bedcloths and other items will not be changed, and this is a simple hidden danger for the tenants.
B&B linen replacement is based on the landlord
Recently, the "five-star hotel does not wash the bedclothes" has not only made the people pay attention to the hotel bedcloths, but whether the bedclothes of the short-term rental malls have been cleaned has also attracted people's attention. As for the C2C B&B short-term shopping mall, is the bed linen really clean? How does the channel ensure that the guests are clean?
The inquiry found that most of the short-term rental channels in the domestic shopping malls have no guidelines on the landlord to replace the linen. In the Airbnb policy, it is only clear to the landlord that space that does not meet the cleaning standards should not be provided or that there is no space for water and electricity supply beforehand, and that houses with incomplete space (such as camping tents) or non-stationary spaces should not be provided ( Such as moving ships). Together, the Beijing Business Daily reporter also found that in the Airbnb hospitality standard column, there is also a description of the cleanliness, during which it is mentioned that the landlord can charge a cleaning fee, use these rated money to buy cleaning supplies or hire professional cleaning services, and even Landlords who ask for a lower cleanliness score in succession may be subject to disciplinary action.
In addition to Airbnb, in the short-term rental channel pigs, the Beijing Business Daily reporter did not find the channel rules on the landlord's mandatory replacement of bedcloths, only on the quality control of the property. It is understood that the landlord can place orders with one button, so that the pig cleaning team can supply cleaning, washing and disinfection.
Regarding whether the landlord can really replace the bedcloth, some people in the industry admit that most landlords in the short-term rent C2C channel can replace the bedcloth and clean the house, but it does not rule out that a single landlord does not replace the bedcloth. As early as June of this year, an article "A dirty bedcloth is enough to destroy all your fantasies about the B&B" sparked a hot discussion on the Internet. In the article, Miao Miao (a pseudonym) was in a neighboring house near "Nanshan Zhuhai" in Jiangxi. I was troubled by the unclean bedclothes. Miao Miao pointed out in the article, "I took a half-hearted effort to find the door, and went in and touched it. The bohemian dark bedcloth was on the tide, and there was still no clean blood on it." In fact, the wonderful experience is only the tip of the iceberg in the “no change bed cloth†case in the shopping mall. On some websites, the Beijing Business Daily reporter also saw the complaints from the netizens renting the house to the cleanliness of the house.
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